Coronavirus Update

Coronavirus Update

After the government announcement in February 2022, we are following the latest guidance on Covid precautions.  This now means face masks are not compulsory when moving around the theatre and in the auditorium itself (However ,we would recommend wearing one if you are able) .

You do not need a Covid passport or proof of vaccinations to come to the Queen’s or Landmark Theatres at present (however should the guidelines change we will follow the latest guidance given).

We want to play our part in ensuring the safety of all and hope you understand this. The safety of our staff, cast and fantastic audiences are our priority and aim is for everyone to have a safe and magical visit every time you step through our doors.

It is vital that all those attending the theatres play their part in making each visit safe and enjoyable. To do this we need your continued support and co-operation. We therefore respectfully ask you to consider everyone at all times whilst in the theatre.

We have put in place a number of procedures to ensure your comfort and peace of mind during your visit including:

  • temperature checking equipment at the entrance for customer use on entering
  • hand sanitizing stations are positioned around the venue
  • Air circulation will be active during your visit
  • e-tickets in use, please have ready to view on your phone upon entering the auditorium.

If you have any queries regarding your tickets, please get in touch with the Box Office as soon as possible.

If you purchased ticket protection via Secure My Booking, please contact them directly at https://securemybooking.com/

RESCHEDULED PERFORMANCES

The Landmark, Ilfracombe
SHOW NAME  ORIGINAL DATE(S)  NEW DATE
Private Peaceful 20 Mar / 13 Nov 2020 / 05 Mar 2021 19 Nov 2021
The Three Musketeers 04 Apr / 10 Oct 2020 / 01 May 2021 03 Nov 2021
The Cavern Beatles 12 Apr / 21 Oct 2020 / 10 Apr 2021 / 01 Oct 2021 22 Apr 2022
Little Shop of Horrors 23-25 Apr / 15-17 Oct 2020 / 08-10 Jul 2021 22-24 Jul 2021
The Roy Orbison Story 03 May / 06 Aug 2020 / 07 Aug 2021 23 Oct 2021
Happy Days Are Here Again 11 May / 11 Aug 2020 / 05 May 2021 13 Nov 2021
And Finally… Phil Collins 15 May 2020 / 15 May 2021 06 May 2022
The Quo Experience 30 May 2020 / 05 Jun 2021 23 Apr 2022
Thank ABBA for the Music 03 Jul 2020 / 23 Jul 2021 16 Apr 2022
Outside Edge 30 Jul-1 Aug / 10-12 Sep 2020 / 30-31 Jul 2021 25-27 Aug 2021
Mercury 26 Aug / 28 Nov 2020 / 16 Apr 2021 11 Mar 2022
Bernie Marsden: Here I Go Again 08 Oct 2020 30 Sep 2021
Ultimate Bublé 06 Dec 2020 / 25 Jun 2021 12 Dec 2021
Craig Revel Horwood: All Balls and Glitter Tour 27 Mar 2021 21 May 2022
Only Fools and Boycie: An Intimate Evening with John Challis 09 Apr 2021 27 Sep 2021
The Man with the Golden Pen 10 Mar 2022 07 May 2022

 

 
Queen’s Theatre, Barnstaple
SHOW NAME  ORIGINAL DATE(S)  NEW DATE
Rule The World 17 Mar / 22 Oct 2020 / 07 Apr 2021 02 Dec 2021
Ed Byrne: If I’m Honest 20 Mar / 04 Sep 2020 / 30 Jun 2021 03 Feb 2022
Circus of Horrors 21 Mar 2020 / 15 Jan 2021 / 10 May 2021 25 Jan 2022
Menopause the Musical 2 22 Mar 2020 / 13 Apr 2021 02 Apr 2022
LDN Wrestling 02 Apr / 30 Jul 2020 / 06 Apr 2021 25 Sep 2021
Oh! What A Night 10 Apr / 24 Sep 2020 / 08 Jan 2021 27 Nov 2021
The Magic of Motown 22 Apr / 03 Dec 2020 / 19 Aug 2021 01 Dec 2021
Arrival: The Hits of ABBA 24 Apr / 02 Oct 2020 / 20 Mar 2021 / 15 Aug 2021 28 Jan 2022
Rhod Gilbert: The Book of John 26 Apr / 04 Oct 2020 / 17 Feb 2021 01 Aug 2021
Girls Just Wanna Have Fun 03 May / 22 Sep 2020 23 Oct 2021
Sensational 60’s Experience 07 May 2020 / 06 May 2021 06 May 2022
Act Two: Ian Waite and Vincent Simone 12 May / 06 Aug 2020 / 09 Feb 2021 / 15 Jul 2021 22 Nov 2021
An Audience with Mark Billingham 13 May / 16 Nov 2020 / 05 Feb 2021 / 05 May 2021 23 Jan 2022
Jive Aces: Big Beat Revue 14 May / 18 Oct 2020 / 11 Feb 2021 / 15 May 2021 04 Mar 2022
Footloose 18-23 May / 02-07 Nov 2020 / 27-31 Jul 2021 / 23-28 Aug 2021 11-16 Jul 2022
Lost In Music 06 Jun / 19 Nov 2020 / 20 Feb 2021 / 13 Nov 2021 27 Mar 2022
That’ll Be The Day 14 Jun 2020 26 May 2021
History of Rock 28 Jun / 27 Nov 2020 / 27 May 2021 20 Nov 2021
Giovanni Pernice: This Is Me 29 Jun 2020 / 22 Apr 2021 11 May 2022
What’s Love Got To Do With It 02 Jul 2020 / 01 Jul 2021 21 Apr 2022
The Dreamboys 03 Jul 2020 30 Sep 2021
Al Murray: Landlord of Hope & Glory 04 Jul 2020 / 23 May 2021 03 Sep 2021
The World Famous Elvis Show 12 Jul 2020 / 02 Jul 2021 08 Jul 2022
The Bon Jovi Experience 17 Jul 2020 / 13 Aug 2021 17 Apr 2022
Rhythm of the Dance 19 Jul 2020 / 10 Jul 2021 10 Jul 2022
Legend – The Music of Bob Marley 31 Jul / 16 Oct 2020 / 29 Jan / 28 Aug / 09 Oct 2021 13 Mar 2022
Someone Like You 01 Aug 2021 / 03 Jul 2021 31 Mar 2022
Whitney – Queen of the Night 09 Sep 2020 / 19 May 2021 02 Feb 2022
Glenn Miller and Big Band Spectacular 11 Sep 2020 / 01 Apr 2021 28 Oct 2021
ELO Again 12 Sep 2020 / 23 Apr 2021 25 Feb 2022
Sound of Springsteen 13 Sep 2020 14 Aug 2021
The Carpenters Story 18 Sep 2020 / 20 Aug 2021 23 Apr 2022
Fastlove 19 Sep 2020 / 28 May 2021 / 21 Aug 2021 20 Feb 2022
Sir Ranulph Fiennes: Living Dangerously 15 Oct 2020 / 29 Jun 2021 03 Mar 2022
Jimmy Carr: Terribly Funny 17 Oct 2020 / 09 Apr 2021 10 Nov 2021
Ian Ashpitel and Jonty Stephens as Eric & Ern 23 Oct 2020 / 14 Jul 2021 / 28 Sep 20 Apr 20222
Some Guys Have All The Luck 24 Oct 2020 / 25 Mar 2021 / 23 Jul 2021 / 08 Aug 2021 30 Mar 2022
Maximum Rhythm N’ Blues with The Manfreds 12 Nov 2020 20 Oct 2021
The Drifters 14 Nov 2020 / 08 Apr 2021 24 Nov 2021
Psychic Sally: 10 Years and Counting… 18 Nov 2020 / 15 Apr 2021 23 Feb 2022
Dreamboats and Petticoats 22 Nov 2020 / 11 Jun 2021 13 May 2022
Showaddywaddy 05 Dec 2020 / 29 May 2021 01 Jul 2022
Blake in Concert 04 Dec 2020 / 24 May 2021 / 06 Sep 2021 22 Apr 2022
Cinderella 11 Dec-3 Jan 2020 10-31 Dec 2021
Jason Manford: This Is Me 28 Feb 2021 04 Jul 2021
Think Floyd 10 Apr 2021 25 Nov 2021
Geoff Norcott: I Blame The Parents 11 Apr 2021 10 Sep 2021
Solve-Along-A Murder She Wrote 17 Apr 2021 / 04 Jul 2021 04 Dec 2021
Lost Voice Guy: Cerebral LOL-sy 03 May 2021 05 May 2022
Johnny Cash Roadshow 20 May 2021 02 Jul 2022
George Hinchliffe’s Ukulele Orchestra of Great Britain 21 May 2021 / 24 Jun 2022 11 Jun 2022
Gangsta Granny 18-20 Jun 2021 25-28 May 2022
The Little Mermaid 1 Sep 2021 23 Aug 2022
Milton Jones: Milton Impossible 4 Sep 2021 21 Feb 2022
Buddy Holly and the Cricketers 27 Oct 2021 30 Jun 2022
Simon & Garfunkel: Through The Years 07 Oct 2021 27 Feb 2022
Islands in the Stream 08 Oct 2021 01 May 2022
A Vision of Elvis 26 Sep 2021 19 Feb 2022
Fastlove 20 Feb 2022 15 May 2022
WNO Orchestra: Return to Vienna 05 Jan 2022 We’re working on this

CANCELLED PERFORMANCES

If you’ve not yet received a refund for any of the  cancelled shows , please contact us: northdevon.tickets@selladoorvenues.com

Frequently Asked Questions

Where is my refund?

You will have received a reschedule notice for your performance with the option to request a refund by email for our team to process.

Refunds should reappear in your account almost instantly in most cases and will appear under the name ‘Selladoor’. In some cases where a card has expired or an account has closed we may request details to transfer your refund manually.

If you requested a refund but did not receive a confirmation email, please get in touch for us to investigate: northdevon.tickets@selladoorvenues.com

Has my show been rescheduled?

We’re working as quickly as possible to reschedule performances that have been affected. As soon as we have confirmation from the show’s producer we will be in touch with all bookers, via email initially, with the full options for your tickets. Some shows will not be possible to reschedule and you will then be notified of the cancellation.

Can I swap seats? Can I upgrade my seats?

Yes, we will be able to upgrade your seats as soon as all transfers have been completed, where there is availability. Please let us know you’re interested in upgrading when you accept to exchange your tickets.

Why haven’t I heard from you?

We’ve initially been contacting customers via email for all shows that have been affected. We know that some people won’t have received our emails for a number of reasons including high security settings on your account, emails being delivered to junk, filtered folders etc. Please bear with us as we work through all shows and make every possible effort to reach you.

How can I book accessible seating?

We’re happy to assist in booking accessible seating that is best for your access needs. Just drop us an email with your requirements and we can advise best seating for you or reserve your tickets and someone will call you back to arrange payment at a later date.

How much credit do I have?

You are able to check how much credit you have by logging in to your account on our website. Click on the Credit Tab to view a summary of your available credit.

Do I need to keep my original tickets?

If your show has been rescheduled we will be issuing you tickets either by email or for collection from the Box Office once the theatre has re-opened.

How can I check which tickets I have booked?

Your tickets can be reviewed by logging in to our website and clicking on the Orders Tab. Here you will find a list of orders relating to performances you have booked with us.

If I purchase tickets for a show in the future that is cancelled or rescheduled will I be able to get a refund?

Our standard terms and conditions apply to all new purchases and rescheduled performances. In the case that a performance is cancelled or postponed by us you will be able to receive either an exchange, credit or refund. You may also wish to consider donating your tickets back to the theatre.

When is the Box Office open?

The Box Office phone lines are currently open 10-4pm on Monday to Saturday. Our number is 01271 316523.

The Box Office at the Queen’s is open for in-person service 10am-4pm Mon-Sat, and later on show nights. At The Landmark, the Box Office will open in-person 2 hours prior to show start time. Tickets for shows at The Landmark can be purchased from the Queen’s Theatre Box Office or online.