We want to make your visit as simple and welcoming as possible.  We cant wait to see you in our theatres.

BOOKING INFORMATION

ONLINE BOOKINGS AVAILABLE 24 HOURS A DAY

Book your seats online at a time that suits you via our interactive website www.queenstheatre-barnstaple.com.

Our website is safe, secure and easy to use.  You can select your favourite seats using our interactive seating plans.

TICKET OFFICE OPENING HOURS

Monday to Saturday:     10am until 4pm on days when there is no show.

On show days, the Box Office will stay open 15 minutes after the start of the performance.

Sundays and Bank Holidays The Box Office will open 90 minutes before the start of the show.

ACCEPTED PAYMENT METHODS

  • Debit and Credit Cards (Visa, Mastercard and Maestro)
  • Cash
  • Selladoor Theatres Gift Vouchers
  • Theatre Tokens

Please note that personal cheque are not accepted at our Box Office.  Also, we do not accept American Express.

CONCESSIONS

Where offered, concession ticket prices apply to those either

  • Under 16 years old,
  • Full-time students,
  • Unemployed.

Only one concessions is available per ticket, and appropriate identification may be required upon request.   There are no concessions available online.

COLLECTING TICKETS

To ensure secure collection of tickets at the Box Office, you will be asked to produce the card with which the tickets were paid for. You may also be asked to confirm personal details of the person who booked the tickets. It is not necessary to present a booking confirmation when collecting, although this can help to make collection more efficient during busy periods.

If you would prefer, we can post your tickets to the address registered to the card used during your booking.  A fee of £1 will apply when posting tickets to your home.

SAFETY AND SECURITY

Your safety is our number one priority and on occasions, there may be some additional security measures in place when you visit us.  We will do our very best to keep any inconvenience and disruption to a minimum but would ask for your patience and understanding.

If you notice anything suspicious when visiting, please do not hesitate to report your concerns to a member of staff, security or the police.

PURCHASES OF 10 TICKETS OR MORE

If you are booking upon behalf of a group, please contact our Box Office team, as there may be discounted prices available for you.  Our team will assist you secure the best prices and best seats for your group.

ACCESS AND ASSISTANCE

The Queens Theatre and Landmark offers complimentary tickets to essential carers for disabled visitors.

FULL TERMS AND CONDITIONS

 

TECHNICAL SPECIFICATION

For more information on technical specification/requirements please follow this link:

 

TECH SPEC Queens Theatre

TECH SPEC Landmark Theatre

Queens Theatre Floor Plan Colour

Queens Theatre Floor Plan Mono